bdbt's Privacy Policy
Your personal information is completely safe at bdbt. This policy clearly outlines what data we collect, how we use it, and how we keep it secure.
Introduction and Scope
bdbt ("we", "our", or "platform") operates a safe and reliable online casino and sportsbook platform for players in Bangladesh. We place the highest importance on your privacy. This privacy policy ("policy") explains what types of information we collect when you use the bdbt.cam website, how that information is used, who it is shared with, and what rights you have over your information.
This policy applies to all bdbt services — including live casino, slots, cricket betting, Blocky Block, and other gaming activities. By using our platform, you are agreeing to the terms of this privacy policy. If you have any questions after reading this policy, please contact us at [email protected].
This privacy policy should be read together with bdbt's Terms and Conditions and Responsible Gaming policy.
1 What Information We Collect
bdbt collects various types of information to create your account, provide services, and ensure security. The categories of information collected are described in detail below.
Identity Information
Information you provide during account registration:
- Full name
- Date of birth (for age verification)
- Email address
- Phone number
- National ID or passport number (if required)
- Permanent address
Financial Information
Information collected to manage transactions:
- bKash / Nagad / Rocket / Upay account number
- Deposit and withdrawal history
- Transaction amounts and dates
- Payment method type
Gaming Activity Information
Information automatically collected while using the platform:
- Game play history and betting details
- Win and loss records
- Session duration and activity
- Bonus and promotion usage information
Technical Information
Information related to your device and connection:
- IP address
- Browser type and version
- Operating system
- Cookie and session data
- Login time and location information
2 How Your Information Is Used
bdbt uses collected information only for specific legitimate purposes. We never use your information unnecessarily or without your consent.
Primary purposes of use
- Account registration and identity verification
- Processing financial transactions (deposits and withdrawals)
- Providing gaming services and bonus offers
- Ensuring age verification for 21+
- Account security and fraud prevention
- Customer service and support
- Improving platform services
- Providing a personalized experience
- Complying with applicable laws and regulations
- Ensuring responsible gaming
- Identifying and resolving technical issues
- Monitoring account activity
3 Sharing Information with Third Parties
bdbt never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in certain specific cases necessary for operating our services:
Payment Providers
Information required to complete financial transactions via bKash, Nagad, Rocket, and Upay is shared only with those payment providers.
Technology Partners
Limited technical information may be shared with software providers such as Pragmatic Play, JILI, PG Soft, and Spribe for the purpose of operating games.
Legal Obligations
We may be legally required to provide information to authorities under court orders, lawful investigations, or applicable law.
Before sharing information with any third party, we ensure that party follows appropriate data protection policies. All our partners operate under data confidentiality agreements.
4 Cookies and Tracking Technologies
bdbt uses cookies and similar technologies to operate the website and improve your browsing experience.
Essential Cookies
These cookies are essential for the basic functioning of the website. Without them, login, session management, and security verification do not work. These cookies cannot be disabled.
Functional Cookies
These cookies are used to remember your preferences and settings (such as language selection and game preferences), so you do not have to set them up again each time.
Analytics Cookies
These collect anonymous usage data to monitor website traffic and improve services. You cannot be directly identified from this data.
Cookie Controls
You can disable or delete non-essential cookies at any time through your browser settings. However, this may limit some website functionality.
5 Data Security Measures
bdbt uses industry-standard security technologies to keep your personal and financial information safe. Our main security measures are outlined below:
SSL Encryption
All data transmission is secured with 256-bit SSL encryption.
Firewall Protection
Advanced firewall and intrusion detection systems prevent unauthorized access.
Two-Factor Verification
Two-factor authentication is used to secure your account.
Continuous Monitoring
24/7 security monitoring is in place to detect suspicious activity.
We always strive to keep your information secure, but no one can guarantee complete security on the internet. You also have a responsibility — use a strong password and do not share your account details with anyone.
6 Data Retention Period
bdbt retains your personal information only for as long as it is necessary or legally required. The retention periods for different types of information are listed below:
| Type of Information | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal obligations and dispute resolution |
| Financial Transaction Records | 7 years | Financial regulations and auditing |
| Gaming History | While account is active | Responsible gaming monitoring |
| Technical Logs | 90 days | Security monitoring and debugging |
| Support Communications | 3 years | Service quality assurance |
7 Your Rights Regarding Your Information
bdbt believes you should have full control over your own information. Your key rights are described below:
Right to Access Information
You can request to view all personal information stored in your account at any time. We will provide the information within 30 days.
Right to Correct Information
If any information in your account is incorrect, you can request a correction. We will update it after completing a security check.
Right to Delete Information
After closing your account, you can request deletion of unnecessary information beyond what is required by legal obligations.
Right to Restrict Processing
In certain circumstances you can request that processing of your information be restricted, though this may affect your use of the service.
To exercise any of the above rights, email us at [email protected] or contact our team via 24/7 live chat. We are committed to processing your requests in a timely manner.
8 Protection of Minors' Information
bdbt provides services only to those aged 21 and above. We do not knowingly collect or process personal information from any minor.
Age is verified at registration and national ID or other documents may be requested if needed. If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted.
If a parent or guardian believes their child has created a bdbt account, please contact us immediately at [email protected].
9 Changes to This Policy
bdbt may update this privacy policy as needed. This policy may be revised due to legal changes, introduction of new services, or changes in business operations.
For significant changes, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after changes will be considered as your consent to the new policy.
The date of the latest update will always be noted at the top of this page. We recommend that you review this policy regularly.
10 Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us. bdbt's privacy team is always ready to answer all your questions.
Contact via Email
For any privacy-related requests or questions:
We generally respond within 24-48 hours.
Contact via Live Chat
For immediate assistance, use our 24/7 live chat support. Our Bengali-speaking team is always here for you.
Support language: Bengali
For more details, please visit our Terms & Conditions, Responsible Gaming, and FAQ pages.